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“Paperwork” can be a terrifying word in the workplace, but with our Record-Keeping & Administration Skills course, we can help remove the fear from producing and archiving important documents in the workplace. Upon completion of this course, participants will have a better understanding of the laws and responsibilities around record-keeping and what strategies are available to ensure records remain organised and legally defensible.

Learning Outcomes

  • To identify the legislation, policies and guidelines governing record-keeping.
  • To improve awareness of what records need to be retained and for what length of time.
  • To understand how records can be organised and stored in a safe and efficient manner.
  • To recognise the legal and ethical consequences of inadequate record-keeping.
  • To understand what tools and resources are available to assist in record-keeping.
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